Terms of Service

1. Acceptance of Terms

By accessing or using CadenceRadar's platform and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to individual users, team administrators, and enterprise customers.

Your use of our Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

2. Description of Service

CadenceRadar provides a privacy-first engineering delivery intelligence platform that helps engineering leaders:

• Monitor team stability and delivery risk through advanced analytics
• Analyze calendar conflicts and optimize resource allocation
• Track burnout signals and maintain team health
• Simulate resource reallocation scenarios and predict outcomes
• Measure intervention impact and demonstrate ROI
• Generate comprehensive reports and insights
• Integrate with existing development and project management tools
• Access real-time dashboards and historical trend analysis

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized access or security breach
• Accept full responsibility for all activities under your account
• Use only one account per individual unless explicitly authorized

3.2 Account Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organization. Corporate accounts require proper authorization from an authorized representative.

3.3 Account Security

You are responsible for maintaining appropriate security measures for your account, including using strong passwords, enabling two-factor authentication when available, and keeping your login credentials confidential.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable local, state, national, or international laws or regulations
• Infringe upon or violate intellectual property rights of others
• Transmit any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with, disrupt, or overload the Service or its infrastructure
• Use the Service for competitive intelligence or benchmarking against us
• Reverse engineer, decompile, or attempt to extract source code
• Resell, redistribute, or sublicense access to the Service
• Upload or transmit any content that is illegal, harmful, or offensive
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information from other users
• Use automated systems to access the Service without permission

5. Subscription Plans and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing tiers. Current pricing and plan details are available on our website and may change with reasonable notice.

5.2 Payment Terms

• Subscriptions are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by applicable law
• You authorize us to charge your designated payment method automatically
• Failed payments may result in service suspension or termination
• Price changes will be communicated at least 30 days in advance
• Taxes are your responsibility unless otherwise specified

5.3 Free Trials and Promotional Offers

Free trials are available for new customers subject to eligibility requirements. Trial limitations, duration, and terms are specified during signup. Trials automatically convert to paid subscriptions unless cancelled before the trial period ends.

6. Data Ownership and Privacy

6.1 Your Data

You retain ownership of all data you provide to the Service. We process your data according to our Privacy Policy and applicable data protection laws. You grant us a limited license to use your data solely to provide the Service.

6.2 Data Security and Protection

We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining backup copies of critical data.

6.3 Data Processing and Analytics

Our Service analyzes patterns and metadata from your integrated tools to provide insights. We do not access personal content, individual communications, or sensitive business information beyond what is necessary for service functionality.

7. Intellectual Property Rights

7.1 Our Rights

The Service and its original content, features, functionality, and underlying technology are owned by CadenceRadar and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Limited License to You

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes in accordance with these Terms and your subscription plan.

7.3 Feedback and Suggestions

Any feedback, suggestions, ideas, or improvements you provide regarding the Service may be used by us without restriction, compensation, or attribution.

8. Service Availability and Modifications

8.1 Service Uptime

We strive to maintain high service availability and reliability, but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible, and we maintain service level agreements as specified in your subscription plan.

8.2 Service Modifications

We may modify, update, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for material changes that affect functionality you rely on.

8.3 Third-Party Integrations

Our Service integrates with third-party platforms and services. We are not responsible for the availability, functionality, or terms of service of these third-party providers.

9. Termination

9.1 Termination by You

You may terminate your account at any time through your account settings or by contacting our support team. Termination will be effective at the end of your current billing period.

9.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons including non-payment.

9.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable retention period, subject to our data retention policies and legal requirements. You remain liable for all charges incurred prior to termination.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the maximum extent permitted by applicable law, our total liability for any claims arising from or related to the Service shall not exceed the amount paid by you in the 12 months preceding the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

10.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

11. Indemnification

You agree to indemnify, defend, and hold harmless CadenceRadar and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service or violation of these Terms
• Your data or content submitted through the Service
• Your violation of any third-party rights
• Any fraudulent, unlawful, or negligent acts or omissions

12. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.

13. Changes to Terms

We may modify these Terms at any time by posting the updated version on our website. We will notify you of material changes via email or in-platform notification at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

For questions about these Terms or to report violations, please contact us: